How often should you have your carpets professionally cleaned?
Most homes benefit from a professional clean every 12 months. Pets, children and open-plan hallways push that closer to every 6 months.
Honest answers to the questions we get asked on the doorstep every week — what comes out, what doesn't, how long things take to dry, and the DIY shortcuts that make stains permanent.
Most homes benefit from a professional clean every 12 months. Pets, children and open-plan hallways push that closer to every 6 months.
Expect walk-on dry in 1–2 hours and fully dry within a few hours. Ventilation matters more than heating.
Blot, don't rub. Use cold water first. Avoid supermarket stain sprays with bleach or optical brighteners — they can permanently lift the dye.
Pet odour lives in urine salts, not on the surface. Enzymes break them down; perfume only hides them until the next humid day.
Check your tenancy agreement, keep the dated invoice, and take photographs. Documentation is usually what settles a deposit dispute.
Check the cleaning code first, vacuum the seams weekly, blot spills cold, and keep water off anything labelled S or X.