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Pet Stain & Pet Odour Removal

Dog and cat accidents are a different job to normal carpet cleaning. Urine goes through the carpet into the underlay, so surface cleaning just moves the smell around. We treat at source with enzymes and then extract.

Book online Call 07385 256033

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Pricing

Priced as an add-on to the room being cleaned, based on how many areas need treating. Confirmed with you before we start.

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Drying time

Treated areas take a little longer than a standard clean — usually dry within a few hours.

Where we work

Fully mobile across Teesside, County Durham, Tyne & Wear and Northumberland.

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What's included

  • Locating the affected areas, including ones you can't see
  • Enzyme pre-treatment applied to break down the urine salts
  • Dwell time — enzymes need time, this isn't a spray-and-suck job
  • Hot-water extraction flush of the affected area
  • Honest assessment of whether the underlay is the real problem
  • Deodorising finish across the room

Problems this solves

  • Dog urine smell in carpets and rugs
  • Cat spraying on skirting-level carpet and furniture
  • Muddy paw traffic through hallways
  • Wet dog smell in the lounge
  • Pet hair worked deep into upholstery
  • Accidents on mattresses and sofas

How we do it

  1. 1. Find it

    We track down every affected patch, not just the one you can see.

  2. 2. Enzyme treatment

    Enzymes break the urine down chemically. Perfume-based products just cover it and the smell returns in warm weather.

  3. 3. Let it work

    The treatment needs dwell time. Rushing this stage is why DIY attempts fail.

  4. 4. Flush and extract

    A heavy flush through the affected area with full recovery.

  5. 5. Honest verdict

    If it's soaked the underlay, cleaning the carpet alone won't fix it — we'll tell you rather than take your money twice.

Common questions

Can professional cleaning remove dog urine smell?
In most cases yes, when the urine is in the carpet and backing and it's treated with enzymes and flushed. If it has soaked through into the underlay or floorboards, the underlay may need replacing — no cleaner can extract what's under the carpet.
Why does the smell come back in hot weather?
Urine salts reactivate with humidity. That's the sign a perfume-based product was used instead of something that actually broke the urine down.
Is the treatment safe around my pets?
Everything we use is pet & child safe — no harsh solvents, no heavy perfume, and nothing left behind in the pile once the extraction pass is done.
Do you clean pet hair from sofas too?
Yes — pet hair in upholstery is removed at the dry-vacuum stage before any wet cleaning.

Pet stain & odour removal in your town

We travel to you with all our own equipment and water. Pick your area for local details and pricing.

View every area we cover

Often booked together

Carpet cleaning

Hot-water extraction carpet cleaning across the North East. Pet & child safe, dry in 1–2 hours, rooms from £35.

Mattress cleaning

Mattress cleaning and deodorising across the North East. Sweat marks, allergens and odours treated. From £40.

Sofa cleaning

Fabric sofa, couch and corner-suite cleaning across the North East. Deodorised, left barely damp. Sofas from £55.

Book online Call 07385 256033